Physical therapy at home, with support for family caregivers

For caregivers, spouses, and adult children. A licensed physical therapist treats the person you care for at home and shows you how to help, in person or over video call. Covered by Medicare.

A physical therapist talking with an older woman and her daughter at home

Covered by Medicare and major insurers

MedicareBlue Shield of CaliforniaAnthem Blue CrossCignaUnitedHealthcareHumanaAetnaHSA/FSA eligible

Where we visit

Home visits across greater Los Angeles

A licensed physical therapist comes to the person you care for, covered by Medicare.

Request a home visit
Most patients pay $0 with Medicare and a supplement
Caregiver training in person or by video
The same physical therapist every visit
Updates for your family and their doctor

For family and caregivers

Stay in the loop on their care

Everything you need to look after their physical therapy, in one place.

Book a home visit

Book visits for them

Request a home visit, pick their physical therapist, and reschedule when plans change.

Message their physical therapist

Ask questions, get updates, and coordinate visits, right in the HealthSpark app.

Handle their billing

Keep their insurance details and payments in one place.

Your own sessions with their PT

Learn how to help at home. Covered by Medicare, in person or over video call.

For family and caregivers

Learn how to help at home

Meet one-on-one with your loved one's physical therapist, in person or over video call. You'll learn how to help them move safely and stay on track with their plan of care and reach their goals. Covered by Medicare.

Book a home visit
A family member smiling on a video call

How it works

How booking works

1

Request a home visit

Pick their physical therapist and tell us how to reach you both.

2

We verify coverage

We handle their insurance verification, copays, and scheduling within 24 hours.

3

Their PT comes over

In-home evaluations and follow-ups with a licensed physical therapist.

4

Their doctor is updated

We'll fax the plan of care and ongoing progress notes to their physician.

Frequently asked questions

What is caregiver training?

Sessions where a physical therapist teaches you how to help the person you care for: moving safely, walking and balance, setting up the home, and staying on track with their plan of care. Medicare covers these sessions as part of their plan of care.

Who counts as a caregiver?

A family member who helps the patient at home, like a spouse, an adult child, or another relative.

Are sessions in person or over video call?

We're happy to do both. Your physical therapist can train you at home in person, or over a video call if that works better for you.

Does the patient need to be there?

No. Caregiver training can happen without the patient present, in person or by video, as part of the patient's plan of care.

Is it covered by Medicare?

Yes, when it's part of the patient's physical therapy plan of care. We verify the patient's coverage before the first visit.

Is in-home physical therapy covered by Medicare?

Yes. In-home visits are covered by Medicare Part B. We're also in-network with Blue Shield, Anthem, Cigna, UnitedHealthcare, Aetna, Humana, and other major plans, and we verify your benefits before the first visit so there are no surprise costs.

Will I see the same physical therapist each visit?

Yes. You're matched with a licensed physical therapist for your evaluation and every follow-up visit on the same plan of care.

Where do you visit?

Our physical therapists visit homes within about a 20-minute drive of where they're based, across greater Los Angeles. The best way to check is to get started and enter your ZIP code.

Is this the same as home health?

No. This is outpatient physical therapy that happens in your home, covered by Medicare Part B. Home health is a different Medicare benefit for people who are homebound, and it usually comes with nursing and other services. You don't need to be homebound to see us.

Can I see you while I'm getting home health care?

Not at the same time. Medicare doesn't cover outpatient Part B therapy while you're in a home health episode. Once your home health care ends, we can start. If you're not sure, ask us and we'll check.

Do I get to choose my physical therapist?

Yes. We have physical therapists across greater Los Angeles. You can learn about each one and request a visit with the one you want.

Do you accept my supplement plan?

Yes, we accept most Medicare supplement and secondary plans. When you book, we check your coverage in real time.

I've already reached the Medicare therapy limit. Can I still be seen?

Yes. Medicare covers therapy past that amount when it's medically necessary. Your physical therapist's evaluation and work with your doctor decide whether your care qualifies.

Can I pay cash?

For services Medicare doesn't cover, like wellness and fitness sessions, yes. Your physical therapist can talk through what that looks like, and we'll ask you to sign a Medicare notice (an ABN) before any service Medicare may not pay for.