Out-of-network billing

Out-of-network physical therapy billing, without the superbill.

HealthSpark verifies coverage, collects or coordinates patient payment, and submits out-of-network claims directly to insurance.

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Pause
Benefits checked
Patient paid
Out-of-network claim filed
Reimbursed by check
Aetna PPOAetna PPO
Out-of-networkCovered
DeductibleMet
Coinsurance50%

Submit out-of-network claims to hundreds of plans

Blue Shield of CaliforniaAnthem Blue CrossCignaUnitedHealthcareHumanaAetna+ more
Why HealthSpark

Say goodbye to superbills

$160.00
Patient paymentDeposited
Claim submitted
Out-of-network
Reimbursement
Patient gets back $80.00

With HealthSpark

  • Out-of-network benefits checked before the visit
  • Patient payment collected automatically
  • Out-of-network claim submitted after the visit
  • Medicare Advantage billed under Medicare rules
  • Denials and resubmissions handled
  • One workflow for visits, payments, and claims
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With superbills

  • Patient asks about coverage
  • PT creates a superbill
  • Patient submits it themselves
  • Patient follows up with insurance
  • Errors and denials are easy to miss
  • Reimbursement delays can interrupt care
How It Works

You treat the patient. We handle the claim.

Check benefits

The patient enters their insurance information and HealthSpark checks their out-of-network coverage.

Insurance verified

Aetna
Out-of-network coverageActive
Deductible remaining$250
Coinsurance40%

Collect payment

The patient pays your full self-pay rate through HealthSpark.

Patient payment

$160.00

Card ··4242

Paid

Submit the claim

After the visit is completed, HealthSpark submits the out-of-network claim on your behalf and handles follow-up.

You

Submit your visit

SOAP note

S
O
A
P

Codes

97112NMR2 units
97110Therex2 units

HealthSpark

Submits the claim

  • Create the claim
  • Submit to the payer
  • Patient reimbursed
  • No superbills

The patient gets paid back

The payer reimburses the patient directly — or the amount goes toward their deductible.

Claim processed

Aetna
Visit charge$160.00
Plan pays (50% coinsurance)$80.00
Aetna

NO. 2094

08 / 11 / 2026

Pay to the order of

The patient

$80.00

Eighty and 00/100 —————— dollars

Memo

Claim 7310-C

Authorized signature

987654321 0004417291 2094

Medicare Advantage works differently

The claim goes to their plan, which pays your practice directly — not the patient.

The plan mails your practice a check, or you can connect ERA and EFT to have payments post electronically.

Medicare Advantage claim

Humana
Visit charge$160.00
Allowed by the plan$128.00
Humana

NO. 4821

08 / 11 / 2026

Pay to the order of

Your practice

$102.40

One hundred two and 40/100 —————— dollars

Memo

Claim 8241-A

Authorized signature

123456789 0001234567 4821

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