Every letter you receive, sorted and handled.
Your mail goes to a virtual mailbox and is scanned in. Our AI agent reads every letter, gathers the records insurance companies ask for, files invoices and bills, and filters out spam.
Contact us
Bayview Physical Therapy
1210 Grant Ave
San Francisco, CA 94133
September 12, 2026
RE: Additional documentation request
Patient Olivia Carter
Dear Provider,
How it worksMail sorted and worked on by our AI agent
Every letter scanned at your virtual address
All of your mail goes to a virtual mailbox and is automatically scanned into HealthSpark.
In HealthSpark
Medicare
4 pages · scanned
Blue Shield of California
2 pages · scanned
Aetna
3 pages · scanned
Read and sorted as it comes in
Our AI agent reads every scanned document as it comes in and sorts it: insurance requests, audit letters, invoices and bills, and remittances and paper checks. Spam gets filtered out.
Today's mail
Medicare
Additional documentation
Aetna
Request for records
Clinic landlord
October rent
Blue Shield
Paper check
Special offer
Laser therapy devices
Our AI agent takes action on it
Open a letter and ask our AI agent to take action on it. Ask it to find all the faxes and documents for a Medicare audit, and watch it pull them together.
Medicare audit letter
Olivia Carter · due Oct 12
Signed referral
Fax · Jun 3
Plan of care
Fax · Jun 12
Evaluation
EHR · Jun 12
Visit note
EHR · Jul 8
Visit note
EHR · Aug 21
Recertification
Fax · Aug 28
Forward the originals you need, shred the rest
Every letter is already scanned into HealthSpark, so the paper is the only decision left. Select the originals you need and forward them to your office in one package. Shred everything else.
Paper originals
Forwarded to 1210 Grant Ave in one package
Search your mail with AI
Every letter is kept as a written record and attached to the right patient. Ask for what you need and find it.
Recoupment notice · Olivia Carter
Sep 2
Recoupment notice · Marcus Reed
Aug 18
Recoupment notice · Maya Patel
Jun 30
One platform